I m very glad to get such a positive, and prompt reply from u guys... keep up the
good work.
Pooja Bhadkamkar (Mumbai)
3rd June 2010
Nice to see that you have implemented this feature called "Rent Again". I am really
happy to see that ... very useful feature.
Ravinder M.A. (Bangalore)
1st April 2010
Today I visit in howrah store for finding teesta movie.staffs are help me lot for
finding that.They are too good.I don't want to renew but I really impress for Tapan
& Gourav.Atlast I have renewed my account.
Pradeep (Kolkatta)
3rd February 2010
I wish to congratulate Bigflix for their services, you guys are perfect in your
job and seriously have no parallel . Thumbs up job guys, I wish you a whole lot
of luck in your future plans, continue doing the good work.
Siddhant Kumar (Delhi)
6th November 2009
Hi I am member in Bigflix last 2 years, my member id is-41414231, I am satisfied
with ur service, also I want to confirm u that "u have a good customer dealing,
i visited ur new friends colony store-new Delhi. There had met Miss Poonam, she
have very good knowledge about your service & good customer dealing " I am so satisfied
with her service, Thanking you,
Karnal Anand (Delhi)
01st October 2009
I wish to thank the staff at the distribution centre for their excellent service
and making available movies. I wanted to see esp people like Mr.Sonal, Mr.Kumar
and Ganesh ( runner). I've seen some of the most beautiful movies at Bigflix and
am grateful to the people at the distribution centre for getting these movies for
me. Also, people at CC are very helpful and immediately attend to complaints. Thank
you.
Sathyan (Mumbai)
28th August 2009
Dear Bigflix Team, I would like to take this opportunity to thank the services that
big flix is offering to its customers. I recently became your customer and from
then I have been enjoying a great customer service and gratitude from Bigflix and
its workers. Specially I would like to thank Mr. Lakshman, the delivery person who
comes and delivers the DVD's to my door step. I appreciate the way he treat the
customers i.e. very polite , sincere, punctual and above all very friendly. I would
like to thank lakshman, Bigflix and the entire Bigflix team for great service. One
recommendation that I would like to give to Bigflix is provide Blue ray DVD's as
well. Hope you will take this recommendation into consideration. Please continue
to deliver the same customer service in future as well. Keep up the Good work !!
Thanks. Harsha
SVS (hyderabad)
12th July 2009
The service is really good and I get the DVDs regulary. The guy Praful Thakor who
drops in dvd at my home is also really well behaved.
Nisha (Ahmedabad)
7th April 2009
This is with regards to the complaint for the movie 'Another nine and a half weeks'.
I would like to appreciate the quick response from you guys regarding the issue
and would like you to continue the same in future. I would also like to mention
the empathetic approach of Mr.Mahesh Kumar J – Mangaer,Logistics,to personally look
into the matter and conistently following up on the issue. I would request him and
your entire team to continue the same efforts and not give me any more chance to
enter any complaints in this box! Continue the good job. Siddharth
Siddharth (Bangalore)
18th March 2009
Best service is BIGFlix
Reynold Mendes (Mumbai)
2nd May 2010
The " Rent Again " option is very helpful. It is great to keep track of movies watched
earlier.
Selvaraj (Chennai)
23rd March 2010
I would like to thank Somnath and Sanjiv for the wonderful customer service they
are providing. I am absolutely delighted at their customer handling ways and moreover,
I always get informed whenever a new movie title arrives at the branch. Kudos to
Sanjiv & Somnath. It is only for their service, that I am thinking of extending
my subscription for another year. Great work. Keep it up.
Suvojit Dhole (Kolkatta)
17th December 2009
I'd like to appreciate Miss Payal who works out of Mukundnagar store in Pune. She
has provided me exceptional customer service twice. When I was unable to get 17
Again movie she made arrangements for it to be delivered for me. Also, when I requested.
The Ugly Truth, she called me and informed about about its availability.Miss Payal
is an asset to your organization and she knows her work and provides excellent customer
service. Please thank and appreciate her on my behalf.
Wasim (Pune)
31st October 2009
It is good to see great changes in website interface frequently. Particularly I
love the new display of "My Queue" Waiting for more new changes to come.
Selvaraj (Chennai)
01st October 2009
Appreciate you sent a very clean DVD that played all through without any problem.
This is about THE LIVING DAYLIGHTS. Hope all future DVDs will have such high quality.
Kishor (Mumbai)
23rd August 2009
We are very happy with the service provided by Imran , your delivery person.
Jay (Ahmedabad)
27th May 2009
Hi Bigflix, I had taken subscription few months back and I am just too happy with
the service provided. Collection of movies is amazing and also quality of dvds is
excellent. To top it all, door delivery is a boon and price too is dead cheap compared
with what multiplexes charge...Keep it up. Thanks to Anil Ambani and others associated
with Bigflix.
Shivani (Bangalore)
8th April 2009
Dear All at Big Flix It's been three months since I am using BigFlix movie rental
services, and I think it is the time to give my feed back to the Bigflix . About
Offering: first of all congratulations for coming out with a very good concept of
providing us a quality movies at an affordable rate. I have stopped using pirated
dvds since I have subscribed to Bigflix. thank you for same. About Service: I am
a member of your outlet at Sattadhar area (nr.SAL hospital - Ahmedabad) , and I
am delighted to tell you that I have received a proper and timely service from this
outlet, the Runner Praful Thakore is the person who delivers the DVDs at my home
regularly. It is because of his service I have recommend few of my friends to get
subscribe to the BigFlix. Also his approach to my family is very good, Suggestions:
There still are many places which are not covered by Bigflix. many of my friends
are waiting for Big flix to come nearer to their area. Regards, Vijay Darji MemberShip
No 40954965
Darji Vijay (Ahmedabad)
11th March 2009
This is to inform you that I m very happy with work of two of your employees Ms
Kajal and Mr Rajesh Parihar(shahi baugh,ahmedabad).The response to calls that I
make at the outlet is prompt and delivery is efficient.
Neeraj (Ahmedabad)
25th feburary 2009
Wish to put on record the excellent service given by your staff at Chembur outlet.
This team needs special appreciation. The persons are Moreshwar,Manoj, Anees and
Simpson. The hospitality offered by them is a delight to experience and of the highest
standard. Great show by this team, it shows the high standards Bigflix maintain
to care for its customers
Hemant Jain (Mumbai)
20th April 2010
I like to thank and appreciate the information provided to me by your mumbai call
centre staff Ms. Ishani for endeavour to the fullest details of the product and
my query. She is an asset to your company which will carry on for long way. Thanks
once again.
Lawrence (Mumbai)
21st February 2010
Hi, This is to bring to your notice that the staff behaviour at the Bigflix store
at Mukundnagar Pune is very good. I would like to especially mention the store attendant
Payal's name. She is very cordial, cheerfull, well mannered and always ready to
assist. It feels great to visit the Pune store due to the excellent service. Keep
up the good work Payal !
Samir (Pune)
29th November 2009
The Howrah store stafs are very help full, I am so pleased with them that I can't
express in words. I wish them Great Sucess in life.may ALLAHA Bless them.....
MOHAMMAD (Kolkatta)
17th October 2009
Hi BigFlix, I think you guys rock. Really great service and excellent shipment boys...
they think on their feet. Like for example, one day they came to pick up the DVD
but for some reason I did not have it with me and the guy said I could keep the
new DVD and he'd pick up both the DVDs from me the following day. The guy's name
is Ashok - from CMH Road, Indiranagar branch, Bangalore. Thanks a lot for doing
great work! Savio
Savio (Bangalore)
5th September 2009
Good staff at Howrah.Great behaviour
Sanjeev (Kolkatta)
23rd August 2009
This is a note of appreciation for Mr. Muthukrishnan Ganesh who attended to my complaint
and gave me a very timely and thought through solution. Its a delight to interact
with folks like him. Thanks Padma, wife of Vijayarathna (Id#18593486
Padma (Bangalore)
12th April 2009
Hi!! I m very happy,that I m a part of Bigflix...such a great place to fullfill
our requirment.And the best part of the attitude/humbleness of ur employs........espcialy
the kandiwali(mahaveer nagar) store.when came here i feels like very good......IMRAN
is very kind person very respective and ofcourse Ms.MEENAKSHI.....Im self a marketing
person but i haven't seen girl like her.The way she talk d way she handle the customer
consern.......I think she's 100% best of d best employe.So..yaa......i m very much
satisfy of bigflix.
Shammi (Mumbai)
6th April 2009
Hi, Mr PRAFFUL THAKOR and Rajesh Perihar comes for pickup and delivery for my home,
I am satisfied and quite impressed with their service. They are cooperative and
helpful. Thank you Mohnish Patel
Mohnish (Ahmedabad)
8th March 2009
Hello, I logged in after quite a few days to this site for sending a 'Pick-up' request,
and I was very glad to see the "Availability" feature on my QUEUE page. This makes
it so easy to figure out when the movie will be delivered. Thanks for the improvement.
Keep it up. Your staff too is doing a wonderful job. Please do give my appreciation
to them as well. - Dhaivat Chhaya
Bobby (Mumbai)
23rd Feburary 2009
I am thankful to you for delivering the best movie I was waiting for since the past
4 months. I never thought that I will be getting the opportunity to watch Michael
Jacksons "This is it" But it was you guys who made it possible. The movie was excellent
all the songs the music was Hi-Fi. Thanks a lot for all your efforts and many many
thanks to the Aramex guys for prompt delivery for requested movies. Keep up with
the good work and all the best to Bigflix and Aramex guys.
Aejaaz Mirza (Mumbai)
5th April 2010
The site has bcom fast, excellent improved to a great extent dont change it now
this one's very good
Chirag Shah (Ahmedabad)
11th February 2010
I just wanted to praise the work of Mithilesh Singh in the Delhi, South Extension
store. He was very helpful and answered all my questions about the service.
John Kim (Delhi)
8th November 2009
Dear BigFlix Team. The quality of the DVDS sent today were of excellent quality.
Please see that the service continues to be the same way to the satisfaction of
the customers. rgds THANUSUNDARAM S
Thanusundaram (Chennai)
04th October 2009
Hello, I am a new subscriber to Big-flix and liked the service quite a lot. It actually
helps and makes you select movies rationally (than choosing at the last minute at
a DVD Rental) and thus improves quality of programs that you watch. Thanks.
Medha (Pune)
29th August 2009
Dear Customer Care Team, I would like to pass on hearty compliments to Mr. Manish
Solanki for exhibiting excellent customer service at the Big Flix Store near Sal
Hospital , Ahmedabad. The security of the building where the store is located asked
me to re-park my car in an appropriate manner because i had wrongly parked my vehicle
which was causing inconvenience to other vehicles on the road. In the process I
had to leave the store and was unable to rent a DVD which I desperately wanted.
Mr. Solanki saw my need and was very courteous when he not only called me to apologise
but he also offered to have the DVD that I wanted to be home delivered. it is definitely
going the extra mile..............and this one phone call has made me look upon
big flix as a fantastic service...and kudos to its team; specially Mr. Manish Solanki.
Apologizing was not really requried but he did do it. He did not feel offended by
saying sorry for something that was not his fault, a quality few people have. Keep
it up, I am sure it will take you a long way in your career. Excellent !!!!!!!!!!!!!!!!!!!!!
-- Namaste ! Vaibhavi Parikh
Vaibhavi (Ahmedabad)
18th July 2009
I am really very happy with the kind of services you are providing, specially the
efficient staffs and the excellent delivery services. Thanks once again!
Arunava (Kolkatta)
9th April 2009
Hello there, You people have done it again! Added another new service of sending
an e-mail about the movies that a customer is going to receive! And this facility
is just what I was waiting for. Thanks a lot! And keep up the good work. All the
best Dhaivat
Bobby (Mumbai)
28th March 2009
The person name Praful Thakor comes to deliver the discs is very punctual. I am
satisfied with his service. He informs me about all new schemes and movies. He delivers
discs on time daily. Praful talks very politely with me and my family members. His
behaviour is very good.
Hiren (Ahmedabad)
6th March 2009
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