Request a Disc Pickup
Request your disc’s pickup and get your next movie delivered! In case you have no disc to be picked up, the IVR will inform you accordingly.
Report a movie as damaged
Now no hassles in the rare case of a damaged disc! You can report a disc as damaged on the IVR by entering the last 5 digits of the bar code number mentioned on its cover. That disc will not only be reported as damaged but a pickup request will also be automatically placed for it.
Check Renewal Information
No need to remember your BIGFlix subscription expiry date anymore! You can reach the IVR anytime to check membership renewal details like expiry date, renewal amount etc.
Instant Membership Renewal
Renew your subscription instantly by using your credit card!
Renewal Cash Pickup
Want to renew your membership? Just request a cash pickup to keep the uninterrupted flow of movies going.
Website Login Password
Forgot your BIGFlix website password? Just call the IVR and we will SMS you the required details.
Store Locator
Locate your nearest BIGFlix store without stepping out! Simply enter the area pin code and we’ll let you know the stores in your vicinity.
Help for SMS keywords
Check out for information about services via SMS and know the current keywords in use to reach us by SMS.
Information about current promotions
Get details about select BIGFlix promotions running at the time.